Policy for Dr Erickson and Dr Rockx

ONE APPOINTMENT, ONE PERSON.

Each patient requires their own appointment.

Same day appointments:

Each day there will be a limited number of same day appointments for semi- urgent concerns. If there are no appointments available and yours is an urgent matter, it may be more appropriate to be seen elsewhere, such as the emergency department.

Timeliness:

Time is valuable and we endeavor to run on time. If a patient is more than 10 minutes late, the appointment is cancelled and a fee of $90 applies.

Missed appointments, late cancellations, and no shows

There are always patients seeking care. If you are unable to keep your booked appointment, we ask for at least one business day advance cancellation, so we can book someone in your place. If you do not cancel, this will be considered a no show and you will be billed $90. This will be paid prior to booking your appointment.

By missing your appointment, it causes other people to have delay in care.

termination of patient – PHYSICIAN relationship:

We reserve the right to terminate the patient-physician relationship under the following circumstances:

• If we, or any person we work with, feels threatened in any way by a patient or his or her family.

• If a patient has 2 or more “no shows” to appointments.

• If a breach of trust has occurred.